Unpaid Overtime at a Call Center

Are you working at a call center over 40 hours per week, but not getting overtime pay?

Many industries employ call center agents to take care of customer service related queries as well as carry out marketing campaigns. According to the country’s labor laws, these individuals should be paid for the total amount of time worked, including overtime.
Overtime is defined as any amount of time that the hourly worker spends carrying out work-related duties outside of his or her mandated 40 hour a week schedule. Overtime is calculated by taking the hourly pay and multiplying it by 1.5 for each hour worked. Unfortunately, some call center employers take advantage of their workers and refuse to pay them the wages they deserve as indicated by the Department of Labor.

Did you know that many call centers flout labor laws on overtime pay?

Call Center Unpaid Overtime
Call Centers & Unpaid Overtime

Many employers do not respect labor laws when it comes to overtime pay - especially in the call center industry. Employers expect these workers to work overtime without receiving any additional payment.  If any of the following apply to you, we recommend calling and speaking with an unpaid overtime lawyer right away.

  • You're being asked to work during lunchtime.
  • You're required to do preparatory tasks or take call notes while off the clock.
  • You're required to attending meetings for which you are not paid.
  • You're not being paid for training.
  • You're not able to take breaks during work.
  • You're not paid for time you've worked which goes past your mandated schedule.
  • Punch clock times are not rounded evenly.

In the past, there have been cases of  unpaid overtime that were taken to court by employers of large companies such as Countrywide Home Loans and Convergys Corp. Call center agents who ended up winning these lawsuits were collectively awarded millions of dollars as compensation for unpaid wages.
If you believe that your employer is exploiting you by expecting you to work overtime and not receive adequate payment, you may be eligible for compensation. You may receive overtime payment going back a few years if the court discovers that your employer knew that what they were doing was illegal. Additionally, you may be able to sue for liquidated damages and attorney’s fees.

We can help, and you never pay a cent unless you recover money.

If you're having a problem with call center unpaid overtime, please get in touch with Rasansky Law Firm today at (214) 651-6100 or by filling in the contact form found on this page. We may be able to take your case on a contingency fee basis, meaning that you won’t pay a single cent to us unless we recover your compensation for you. We look forward to speaking with you.
More information on unpaid overtime.

Speak With a Dallas Unpaid Overtime Attorney For Free

The attorneys at Rasansky Law Firm are happy to speak to you about your potential case free of charge. If we can help with your claim, we'll do so for no out-of-pocket cost to you. Call us 24/7 at (214) 651-6100.

Request a free consultation below

Search

OUR DALLAS LOCATION

2525 McKinnon Street #550 Dallas, Texas 75201

Note: The information that was utilized in this post was gathered from the use of secondary sources. This information used has not been confirmed or independently verified. If you locate any information that is not correct, please contact our firm as soon as possible so that we can make the appropriate corrections. If you find any information that is false, we will remove or correct the post immediately after it is brought to our attention.

Disclaimer: As a valued member of the Dallas community, Rasansky Law Firm’s goal is to improve the safety of all residents in the great state of Texas. These posts should not be viewed as a solicitation for business and the information included herein should not be taken as medical or legal advice. The photos used in this post are not representative of the actual crash scene.

Related Post

April 5, 2024
What to Expect During a Personal Injury Mediation Session

Typically, two paths are open to victims dealing with personal injury cases: mediation and litigation. When the involved parties move to litigation, they take their dispute before a judge or jury. Of course, […]

Read More
March 29, 2024
Legal Steps to Take After a Bicycle Accident in Dallas

In Dallas, riding a bike is a common way to get about since it's healthier and more environmentally friendly than driving a car. Nonetheless, motor vehicle traffic often endangers bikers, particularly when drivers […]

Read More
December 20, 2023
The Role of Expert Witnesses in Texas Personal Injury Cases

In Texas, personal injury cases often hinge on the testimony of expert witnesses. As the name might imply, expert witnesses provide the court or jury with their specialized expertise, training, experience, and views […]

Read More

Why Choose
Rasansky Law Firm

Over 30+ Years Of Personal Injury Experience

Top-Rated and Award-Winning Personal Injury Lawyers

Attorneys Available to Discuss Your Case Now

No Fee Unless You Win

Free Confidential Consultation.

Request A Free Consultation

Fill out the form below to receive a free and confidential initial consultation with an experienced personal injury lawyer.

chevron-down